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FAQ

Frequently Asked
Questions

Everything you need to know about working with My Label Beauty - from getting started to scaling your brand globally.

Getting Started

What is the minimum order quantity (MOQ)?

MOQs vary by product type and customization level. Private label products typically start at 1,000-3,000 pcs per SKU, while custom formulation projects range from 3,000-10,000 pcs. Our factory relationships allow us to negotiate MOQs significantly below what you'd get approaching manufacturers directly.

How long does it take to launch a product?

Private label products can launch in as little as 15-30 business days after artwork approval. Custom formulation projects typically take 60-120 days including development, stability testing, and production.

How much does it cost to start?

Your investment depends on product type, customization level, and the MOQ we negotiate with factories. For private label products, initial orders often start in the range of a few thousand dollars. Custom formulation development adds $2,000-$8,000 for R&D.

What is the process for getting started?

Simply contact us with your requirements and our team will set up a free consultation call within 24 hours. From there, we'll guide you through product selection, branding, sampling, and production step by step.

Products & Formulation

What's the difference between private label (ODM) and custom formulation (OEM)?

Private label means you choose from our existing library of formulas and add your own branding. Custom formulation means our R&D chemists develop a unique formula exclusively for your brand.

What product categories do you manufacture?

We manufacture across skincare, face care, lip products, eye makeup, body care, hair care, fragrance, men's care, pet care, health and wellness supplements, and beauty accessories.

Can I see samples before placing a full order?

Absolutely. We provide physical samples at every stage. For private label, we ship branded product samples quickly. For custom formulation, we send formula samples throughout development and don't move to production until you approve.

Can you match or improve an existing formula?

Yes. Reverse engineering and formula optimization is one of our specialties. If you have an existing product you'd like to improve or adapt, our chemists can develop an enhanced version while respecting IP boundaries.

Quality & Certifications

What certifications do your products have?

Our manufacturing facilities hold ISO 22716, GMP, and SGS certifications. Products can be certified for FDA, EU CPNP, NMPA, Health Canada, TGA, and 30+ other markets depending on your needs.

How do you ensure product quality?

Every product undergoes multi-stage quality control: raw material verification, in-process checks, microbiological testing, stability testing, and final inspection. Our QC team oversees every production run.

Are your products cruelty-free and vegan?

We do not test on animals. Many of our formulas are vegan-friendly, and we can formulate specifically for cruelty-free and vegan certifications upon request.

Intellectual Property & Legal

How do you handle intellectual property and NDAs?

All custom formulations are protected by comprehensive NDA agreements signed before any development work begins. Your formula IP belongs exclusively to you and is never shared or licensed to other clients.

Do I own the formula?

For custom formulation projects, yes - 100%. For private label products, you own your branding and packaging design while the base formula remains in our catalog.

Shipping & Logistics

Do you handle fulfillment and logistics?

Yes. Once your products are manufactured, we can ship directly to your warehouse, fulfillment center, Amazon FBA, or customers. We handle logistics, customs documentation, and delivery coordination worldwide.

Do you handle international shipping and customs?

Yes. We have logistics partnerships for worldwide delivery with full customs documentation and duty optimization. We ship to 100+ countries with competitive rates and real-time tracking.

Can you ship to Amazon FBA or other fulfillment centers?

Absolutely. We regularly ship to Amazon FBA warehouses, Shopify Fulfillment Network, and 3PL providers worldwide. We handle the labeling, barcoding, and documentation requirements for each platform.

Still have questions?

Our team responds within 1 business day. No question is too small - we're here to help you succeed.